Patient Transport Telephone Number. Apr 1, 2025 · If you need help travelling to hospital and can't

Apr 1, 2025 · If you need help travelling to hospital and can't use public transport due to medical reasons then there are options to help you. You don’t need to be registered for My Aged Care to access this service, but you will need a referral from your doctor or specialist. Patient Transport Services Patient Transport Service is a FREE SERVICE for people who require transport to, or from, a health facility such as a hospital or rehabilitation unit but do not need a time-critical emergency ambulance. Why is the ambulance driving so slowly? Oftentimes when the ambulance is driving slowly it means the EMSA Paramedic is in the patient compartment providing patient care while the EMT is driving to the hospital. gov. This is to make sure that transport is available for those who really need it, according to their clinical need. Oct 16, 2024 · Non-emergency patient transport (NEPT) is for patients who need clinical monitoring during transport, but do not require a time-critical ambulance response. Information on our patient transport service, claiming back transport fares and congestion charge payments. If it's not an emergency you'll normally be expected to make your own way there. Suffolk is provided by the East of England Ambulance Service NHS Trust (EEAST). The patient transport service is for people who can’t get to their appointments because they have a medical need for special transport. MedConnect Health is the leading provider of quality cloud-based healthcare software solutions. a carer, friend, family etc. How are pick-ups arranged? Booking your transport To book transport you, or a nominated person on your behalf, will need to call the NHS Patient Transport Advice Centre (PTAC). Patient Transport Service - NSW Health Patient Transport Service (formerly known as NEPT or Non-Emergency Patient Transport) is a NSW Health service for patients who require transport to, or from, a health facility such as a hospital or rehabilitation unit but do not need a time-critical emergency ambulance. The out-of-hours number is 0117 926 4001. To make a booking you will need: Patient’s full name, home address, date of birth and phone number Patient’s NHS number and GP practice details A knowledge of the patient’s level of mobility Date and time of the appointment Hospital and clinic the patient is attending Type of appointment (for example, outpatient) 24/7 non-emergency patient transport service in Greater Sydney, Perth, and Adelaide. Step 1: Choose your preferred NRS call channel. These services provide transport to and from hospital for people who have a medical need for it. Transport and travel support for people in Worcestershire who do not have access to conventional transport. Call the Car provides reliable non-emergency medical transportation services, including wheelchair transportation and medical rides. Book with us National Patient Transport (NPT) is a leading private provider of Non‑Emergency Patient Transport, committed to delivering best patient and customer experience, safely and efficiently. Patient Transport is a service provided by G4S on behalf of the NHS Integrated Care Board across Kent and Medway. The number to call is: 0300 123 1236 Text Relay on 18001 03001231236 – for anyone hard of hearing Cancelling Transport Up to 100,000, Non-Emergency Patient Transport journeys every year result in the patient not travelling or not being at the collection point when our crews arrive. Patient Transport Service (PTS) is available for patients who meet eligibility criteria. You can book ambulance transport directly via a specialist Scottish Ambulance Service contact centre in Glasgow, where you will be able to talk to specially trained staff and request ambulance transport to and from your healthcare appointment. The foundation currently has ten (10) cars in its fleet, 1 of them with wheelchair access. . The patient transport service is for people who can't get to their appointments because they have a medical need for special transport. Patient Transport Service is a non-emergency service for people who may need special support getting to and from their healthcare appointments. Learn more about the NRS. Feedback on patient transport Fill in this short survey to give us your feedback on using the patient transport service Contact Patient Transport Phone: 020 3299 8000 We answer this number Monday to Friday, 9am to 4. Serving the elderly, disabled and others with accessible and timely healthcare transportation solutions. Or patients who have a medical condition/mobility problem that prevents them from using any alternative means. Email hsnsw-pts-clm@health. A wheelchair van or gurney van if a plan doctor finds that transport by car, taxi, or bus (or other public or private transport) might harm your health. Patient transport For information on the patient transport service in your area, or to book patient transport, please call the relevant number below: Dorset: PTAC: 01278 727 457 Monday-Friday 08:30-18:30 (Closed Bank Holidays) Cornwall & the Isles of Scilly: Centralised Booking Service: 01872 252 211 Guidance on the free non-emergency patient transport service for patients who have a specific medical need and are attending healthcare services. Patient Transport Services and Certification Our dedicated medics pride themselves on providing patient transport with courtesy, patience and care, going the extra mile for all our patients. The number you call will depend on the area your GP is located. The Non-Emergency Patient Transport Service (NEPTS) provides non-emergency patient transport for eligible people who are unable to use public or other transport due to their medical condition getting them safely and comfortably to hospital or other healthcare centres. Step 2: Provide the NRS with our phone number (1300 233 500 ). We bring the experience, competence, governance, fleet, infrastructure and innovation required to deliver you a high quality, safe, flexible and value for money service. The service is for eligible patients who are unable to use private or public transport, due to their medical condition, to get to and from hospital or other healthcare centres. Patients requiring transport for in-centre haemodialysis appointments should call 0117 966 9198, Monday to Friday between 7. E. As your ambulance service, we welcome your thoughts, comments and feedback. From those with mental health struggles and patients who The way non-emergency patient transport is provided has changed across the NHS, meaning that many patients are now expected to make their own transport arrangements to and from appointments. For hospitals and healthcare providers, the cost of patient transport services varies depending on a number of factors, including the type of transportation required, the distance of the transport, urgency, and the patient’s medical condition. A new entity, called NSW Health Patient Transport Service (PTS), was created to handle the nonemergent calls in the Sydney metro area and allow the existing EMS agency, NSW Ambulance, to focus almost exclusively on emergency response and transport. Phone 1300 513 997 during business hours 1800 008 008 after hours, which connects you to the Non-Emergency Ambulance This service requires a referral from a healthcare professional. What is Non-emergency Patient Transport? Non-emergency Patient Transport is a transport service for patients who, due to their mobility needs or medical condition, are unable to travel safely for medical care by other means. It provides for free, pre-booked transport for Hospital Outpatient appointments and palliative care for medically stable public patients who require a wheelchair, stretcher or a basic level of care or monitoring Information on non-emergency patient transport for eligible patients to our hospital sites. Helping patients attend their important medical appointments We provide a safe and reliable non-emergency transport service for patients who need medical or clinical support to get to and from their appointments. Our bespoke Patient transport vehicles are created with the patient in mind and our fully qualified staff have various specialities meaning that we can deal with a broad range of patients. Preparing for transport If you require transport with Patient Transport Ambulances Ambulances are available for patient’s who require assistance from skilled ambulance staff. Our aim is to provide a safe and reliable service to eligible patients. EMAS currently provides non-emergency patient transport services (NEPTS) in Derbyshire, Lincolnshire and Northamptonshire for eligible patients who need medical or clinical support to get to and from their healthcare appointments. Jul 2, 2025 · What has changed about PTS? Patient Transport Service now manages the delivery of patient transport across Greater Metropolitan Sydney, Newcastle, Wollongong, Mid North Coast, Northern NSW and the New England area of NSW. Relay users can book their transport using the Relay app or can dial 18001 followed by the booking number from a textphone. Within greater metropolitan Sydney, transport is undertaken by qualified patient transport officers or, when required, under the supervision of an enrolled or registered nurse. Veezu Taxis provides patient transport services for most patients undergoing renal dialysis. Patient transport Transport may be available to patients who have a current physical or mental health condition or learning disability such that they require the skill or support of Patient Transport Services staff to leave their home or on the journey or where it would be detrimental to the patient’s condition or recovery if they were to travel by other means. FAQs Below are some answers to the most common questions about the service. Website: nwas. Dec 17, 2025 · Book with us National Patient Transport (NPT) is a leading private provider of Non‑Emergency Patient Transport, committed to delivering best patient and customer experience, safely and efficiently. uk/pts Can I use the patient transport service? Entitlement to use the service depends on your specific requirements, medical condition and mobility. The clinics will usually arrange transport for any subsequent appointments, however please ask your booking centre for details of the arrangements in your local area. Help with travel costs To get help with travel costs, you need to meet 3 conditions: Information on non-emergency patient transport in Surrey, reimbursement of travel costs to hospitals and bus services to hospital. require access to oxygen whilst travelling. 45pm, excluding bank holidays. Jul 9, 2025 · Scottish Ambulance Patient Transport Service If you are medically unfit to travel, you should contact the Scottish Ambulance Patient Transport Service. Uber Health facilitates healthcare organizations in arranging non-emergency medical transportation to enhance access to essential patient care and services. State Medical Assistance (SMA) is Australia’s only private Patient Transport and Health Care provider Nationally Accredited to NSQHS standards. Patient Transport Service (PTS) Patient Transport Service (PTS) is an important service for patients who require transport to, or from, a health facility such as a hospital or rehabilitation unit but do not need a time-critical emergency ambulance. Milton Keynes patients can access transport by calling the SCAS Contact Centre on 0300 100 0015, or via PTS Patient Zone. South East Coast Ambulance Service NHS Foundation Trust is here to help you in emergencies, patient transport & other health issues Explore jobs with the nation’s largest family of hospitality and support services companies. We prioritize the continuous improvement of our customer interactions to ensure satisfaction and to meet the needs of each patient. If you need transport to or from a health facility such as a hospital or rehabilitation unit, you may be able to access the Patient Transport Service. Find out about transport to and from hospital. Apr 8, 2024 · Cancelling Transport Up to 100,000, Non-Emergency Patient Transport journeys every year result in the patient not travelling or not being at the collection point when our crews arrive. Patient Transport Service (PTS) is a non-emergency service for people who may need special support getting to and from their healthcare appointments. Our telephone lines are open from 08:00 until 20:00, 7 days a week. The Non-Emergency Patient Transport Service (NEPTS) is for patients across Wales who are unable for medical reasons, to make their own way to and from their hospital appointments. Apr 1, 2025 · Patient Transport Service We provide Patient Transport Services (PTS) in Hampshire and Milton Keynes. Am I eligible for the service? Patients and Passengers: Contact Details and Support. It is designed to support you if your medical or physical condition means you cannot use public transport, get a lift, or drive yourself to, and from, your NHS appointment. g. The service is for those patients at the Luton and Dunstable University Hospital (L&D) or Bedford Hospital whose […] Book with us National Patient Transport (NPT) is a leading private provider of Non‑Emergency Patient Transport, committed to delivering best patient and customer experience, safely and efficiently. The service is offered to patients who don't require emergency ambulance services and is provided by NSW Health. These services are covered only when they are needed to transport you to or from covered services. The Non-Emergency Patient Transport Service is for patients across Wales who are unable for medical reasons, to make their own way to and from their hospital appointments. ICU Transport was established in response to a need for specialist transport services. At … Continue reading → Official information from NHS about Patient Transport Services Hq including contact details, directions, opening hours and service/treatment details May 14, 2024 · Patient and hospital transport If you have problems with mobility, and are unable to get independently to a hospital appointment using other transport options, then you may be eligible for support. Jul 16, 2025 · North West Ambulance Service provides a non-emergency patient transport service for people who need special support getting to and from their healthcare appointments due to a medical or physical condition. Patient Transport is a vital resource for those that need it. Experienced EMTs ensure safe, comfortable transfers with real-time updates. We provide the service for patients in Cumbria, Lancashire, Greater Manchester and Merseyside. Patient transport may be undertaken by NSW Ambulance in some regional areas. Connect with our sales team to learn more about what our non-emergency medical transportation services can do for you. nhs. You can find the phone number of your local patient transport team by using our Find My Transport tool. If you need help to request hospital transport, a friend, relative or carer can call on your behalf. Phone number: 1-800-856-9994 Area Served: CA, FL, NM Visit site SendaRide SendaRide allows patients to schedule and book rides with ease on-demand. Answers to common questions about using patient transport to attend NHS appointments. Patients can now book their own transport by calling our Patient Transport enquiry line on 01803 656777 between 9am and 3pm weekdays (not Bank Holidays). You may qualify for help with Our patient transport service is available for patients who cannot travel to, or from, our hospitals for non-emergency treatment because they have a medical need that prevents them from using private or public transport. On-Time Pick-Ups And Delivery For Short & Long-Distance Transportation Our patient transport company is rigorously maintained through regular audits and tests. Our experience is extraordinary, having transported non-emergency patients in all acuity types to and from healthcare facilities. 30am and 7pm. If it's a medical emergency, call 999 and ask for an ambulance. Driving too fast can be detrimental to the patient and the crew. If you feel that you need to request ambulance transport, patient transport service can be booked by you, your GP, hospital staff or a dedicated call centre. NHS funded patient transport You may be eligible for free non-emergency patient transport services. Accounts & Finance Popular FAQs How do I book non-emergency patient transport? If you are a patient or a patient’s nominated representative (e. You should contact the transport assessment team on 0333 240 4909 to find out if you can apply for this service. Health Transportation Group UK (HTG-UK) is a specialist transport business within the Health Transportation Group offering bespoke services to meet specific transport needs across health and social care sectors. ) please call your local patient transport team to arrange transport. au National Relay Service (NRS) If you are d/Deaf, hard of hearing, or have a speech/communication difficulty, you can contact us through your preferred NRS call channel. Ground transport, volunteer flights and commercial air since 1972. If you have a hospital outpatient appointment you no longer have to contact your GP or doctor for this service. HealthShare NSW also partners with a number of private patient transport providers to help meet peak demand for timely service. We provide a general Freephone telephone number and alternative numbers for *mobile phone users to book patient transport: Mercy Medical Angels provides free transportation assistance to patients traveling for medical care. As well as our dedicated operational staff, a large number of journeys where patients are able to travel by car are carried out by our dedicated team of Volunteer Car Drivers. Patient transport is for non-emergency, pre-planned appointments or inpatient discharges or transfers. Our Patient Transport Service (PTS) provides NHS-funded transport for eligible people who are unable to travel to their healthcare appointments by other means due to their medical condition. Nov 5, 2024 · The patient transport service is available for patients who have a medical condition which means they are unable to make their own way to hospital. nsw. The company provides a superior specialised and personalised service for its clients in Gauteng, Kwa-Zulu Natal & the Western Cape. Click to view our solutions & request a demo. If you meet certain criteria, you may be eligible for either patient transport or help towards your travel costs. Our non-emergency patient transport is provided to those patients who have a severe medical need, and to those for whom their mobility or medical condition makes it difficult or impossible to attend one of our locations without assistance and has no available private (family, friend) transport. Who supplies non-emergency patient transport service? The NHS Non-Emergency Patient Transport Service for Norfolk and Waveney is provided by HTG-UK (Health Transportation Group-UK), which started providing this service on 1 October 2024. Welcome to SCAS Patient Hub Please enter your NHS number and date of birth to login: Contact Kent & Medway Patient Transport Service for assistance with NHS appointments if you cannot use public transport or drive yourself. Cancelling transport, if it is no longer needed, is very important and allows the Non-Emergency Patient Transport Service to offer the booking to another patient. For patients living in Greater Manchester, you will need to contact your dedicated booking centre for first appointments only. The Transport service is only available to help people access hospital and medical appointments. Patients normally arrange their own transport to hospital but you may not feel fit enough to come to hospital by private or public transport. You need […] Jun 16, 2025 · Find information about non-emergency patient transport services in Tasmania. Feel free to contact us anytime! EMA Patient Transport - Areas We Serve: Dorset, Devon, Somerset, Hampshire, Reading, Avon & Wiltshire and Guildford.

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